Any Graduate
0 yrs
English & Hindi
25000 - 38000 / MONTH
Karnataka
Flipkart
Flipkart Recruitment 2022: Flipkart has released Recruitment 2022 notification to fill up Assistant Manager Vacancy. Interested candidates may apply online on before the last date.
Company Name | Flipkart |
Post Name | Assistant Manager |
No of Posts | 1 |
Job Location | Bangalore |
Last Date to Apply | 23/09/2022 |
Job Description: Assistant Manager
Open Positions: 1
Skills Required: Team Management, Good at Excel and to have analytic skills, Good Communication, Need to have problem solving skills, should be adaptable, strong stake holder management
Role: Mandatory Skills: Team Management, Good at Excel and to have analytic skills, Good Communication, Need to have problem solving skills, should be adaptable, strong stake holder management
About the Role: Assistant Manager, Bangalore
1. Handling a team of 7- 8 members
2. End to end driving of after sales service for Repair / Service calls
3. Ensurig the all the Key Metrics are achieved and driving them through the regional coordinators
4. Daily , weekly and montly RCA for breach cases and corrective actioons
5. Stakeholder Management - interaction with different stake holders, conducting meetings and resolving the issue or any new updates
6. Driving the Pilots on the field and thereafter execution throughout the entire network
7. Conduction daily , weekly and montly calls with Filed team
8. Preparing the Performance Dashboard and RCA updates
9. Weekly and Monthy dashboard
10. Feeback to the team and gromming them for better Output
11. Should have a clear understanding of Open calls, Ageing calls, Repeat Repair, Customer escalations
About the Team : Assistant Manager
1. Team of 7- 8 Members working from Banaglore
2. Each team member taking care of one zone and driving all the Parameters from Open calls, resolving the High ageing escalation in coordnation with different teams
3. Problem solving and having all the new Updates
Location: Bangalore,Karnataka
Education/Qualification: Graduation + Diploma / MBA
Desirable Skills: Team Management, Good at Excel and to have analytic skills, Good Communication, Need to have problem solving skills, should be adaptable, strong stake holder management
Years Of Exp: 6 to 10 Years
Selection Will be Based either Written Exam/Interview
Interested and Eligible Candidates can apply the post on or before last date