English & Hindi
20000 - 30000 / MONTH
All Over India
|Name of the Post
|No of Vacancies
|18 - 27,30 years
|Any Graduate equivalent examination from a recognized Board or University
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers
Defining , building and executing the delivery process from delivery station to customer address
Ensure enough bandwidth in territorial delivery team to ensure peak time delivery management
Engage closely with the delivery team including associates, developing and maintaining a highly motivated and performance driven team.
Continuously improve the delivery process and attain a sustained level of delivery performance, through process and training improvements. Initiates improvements to enhance quality standards, reduce waste, and eliminate unnecessary work.
Analysis of the data reports to identify performance bottlenecks and improve performance
Implement the formal process control and process improvement mechanisms such as Kaizen
Good communication skills. Ability to communicate and explain to individuals & the team, what needs to be achieved for the Delivery Center /Amazon to achieve its objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part.
Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects.
High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customer’s needs.
- Bachelor's degree
- 2+ years of customer-facing environment, warehousing, logistics or manufacturing experience